Frequently Asked Questions

Everything you need to know about your Locket Loves shopping experience.

How do I know which size will fit me best?

We provide a comprehensive size guide on each product page. Since our fabrics range from high-stretch athletic wear to structured fashion pieces, we recommend measuring yourself and comparing it to our chart for the perfect fit.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, earrings and intimate apparel cannot be returned unless faulty.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the country. Express options are available at checkout if you need your fashion fix sooner. International delivery times vary by location.

Are your materials sustainably sourced?

At Locket Loves, we are committed to ethical fashion. We work closely with suppliers who prioritize sustainable fabrics and fair labor practices to ensure your wardrobe looks good and does good.

Can I track my order once it has been placed?

Yes! Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay to make your shopping experience as seamless as possible.